FAQ
1 Solutions
1.1 PaperLock or Paperclamp

The difference between a PaperLock and a PaperClamp is that a PaperLock is an universal item which might fit on every machine configuration. Just download the template and follow the instructions. A PaperClamp is machine specific developed and will only fit on the mentioned machine configurations. Just check the Solution Configurator and see if there is a PaperClamp for your machine configuration.

 

1.2 How do I determine which solutions are available for my machine configuration?

In order to determine which PaperClamp / PaperLock you need for your machine configuration, please visit the Solution Configurator. Select "brand" & "Machine model" for the complete overview of available solutions.

No solution available? Maybe a Universal PaperLock can fulfill your needs?
Please contact sales@copiersolutionshop.com for the possibilities.

2 Prices
2.1 Currency, VAT and shipping costs

All mentioned prices are in US Dollars, Ex-Vat and ex. shipping costs.

3 Payment
3.1 Payment failed, how can I pay my order?

In order to process your purchase order (and ship out the ordered items), we need to receive payment first.

If payment somehow failed, please login to our Customer Portal: https://www.copiersolutionshop.com/account/login/

Once you have logged in, go to “My Orders”. There you will find the order with status “Awaiting Payment”.

Please click on the link behind “Awaiting payment” to start the payment process.

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